The computing environment is being transformed; it is becoming more complex. At the enterprise level, mobile workers, globally dispersed work places and BYOD — are demanding a rethink on structure and design of the organization. Networks are being severely taxed as scattered employees clamor for greater access to organizational databases and there is a dawning realization that only automated and dynamic networks will serve their varied purposes. At the business to consumer level is the awareness that the business focus need to shift from “product delivery” to “user experience”. Customers are willing to pay more and remain loyal so long as they enjoy the kind of services they are demanding such as personalized health care or community oriented banking services. Business to Business relationships too, have moved away from high volumes and cost effectiveness to speed, intimacy and customization of products and services to enhance the experience of the consumer.

Consequently, new network and business paradigms are emerging and cloud computing is accelerating and defining data access in more ways than one. Infrastructure is changing. Businesses are no longer static, product driven. They are funneling out to embrace the mobile/ dispersed employee and remote customer and dynamically cater to what their users want, in larger more widespread business platforms and consumer markets.

Evidently, at the core of this transformation is changing technology. On-premise computing is giving way to cloud based technologies. Businesses are getting closer to consumer homes and small businesses enjoy the same capability as their larger brethren in delivering cloud based services, right to the desktops and mobile hand held devices of their consumers. Virtualization is impacting the configuration of the WAN. Enterprises deploying virtualization techniques and have concerns around security, are jumping to the cloud computing and consolidating their resources strategically around security assurances provided by cloud based applications.

All this, has resulted in changes in the type of workflows within the organization. Heterogeneous cloud based offices have moved away from traditional ways of thinking about the network and have framed policies that drive technology combinations for the delivery of optimized services while walking the narrow pathways laid down by regulatory authorities. Basic cloud application characteristics are not just monitored, they are molded, and combined to meet user driven service level agreements. The approach to cloud computing and the network is system driven, user centric and embraces issues, such as load balancing, optimization and effective monitoring to satisfy user expectations instantly. The cloud driven, user centric network is reactionary, automated.