The industrial revolution is history. The knowledge revolution is current. All organizations have to deal with knowledge workers and their needs. Mobility, accessibility, high availability, agility, collaboration and communication are dimensions on which the quality of this new environment is evaluated. Cloud backup ready enterprises are equipped to meet the challenges of this new environment.  Those who are still planning to ride the cloud may find that they have been left behind in the race for profitability and market shares.

BYOD is only the tip of the iceberg. Enterprises must respond to the changing environment organically and dynamically. It often begins with a forced acknowledgement that mobility is pervasive and this is affecting the definition of job roles/ data access protocols within the enterprise.

Cloud backup and recovery solutions are built to cater to the needs of the mobile worker and provide essential tools for the new job role and its performance. The worker can login to the cloud backup of the enterprise from any location using predefined authentication and authorization protocols that have been defined for the service.  Replication, mirroring, and other activities around creating data redundancy and high availability undertaken by the cloud backup service provider ensures that the data is available to the remote worker 24 x 7 x 365 on any type of device that can be connected to the Internet with sufficient bandwidth for upload or download of information.

Clearly, knowledge is not static and data volumes are burgeoning. The knowledge must be captured, stored, managed and made accessible to the knowledge worker. It is therefore, not surprising that the new cloud backup driven environment is designed to scale up “on demand” with “pay-as-you-use” provisioning to optimize on infrastructure usage and control costs. The process clearly introduces agility and flexibility into cloud backup and cloud computing and ensures availability of resources anywhere, anytime within the organization so that the organization can become organic, flexible, boundary-less, transparent and mobile.

The implication is that there are new challenges for security and support for knowledge management in cloud backup systems. The organization can no longer rely on traditional systems of ensuring data security. Cloud backup driven security protocols such as data encryption in transmission and at rest are necessary adjuncts to computing.  Support services cannot be fixed time and must be layered to include self help systems and live support systems that are automatically available with cloud backup and recovery systems.