The traditional smokestack industry never had the information delivery resources that are available to the industry today. Organizations like General Motors (in the early part of the 20th century) stayed at the top of their business by ensuring a smooth flow of paper-based information across their supply chain and within their organization. How much easier it should be for the modern organization to keep the information flowing with ubiquitous networks, flexible, scalable infrastructure, state-of-the-art cloud computing file sharing and cloud backup and storage technologies being made available to them? Yet, not all enterprises have been successful and smooth information flow is still a distant dream! Why is that?

Networks set up the “digital nervous system” of the organization. Cloud backup networks are tools in the hands of the skillful.  How well the cloud backup tool fits in with enterprise network requirements, is clearly determined by the level of managerial skills that is available with the organization.  Managers will have to understand that the cloud backup service is not magic. The service provider cannot just connect up the enterprise network servers and computing devices to the cloud backup account, and deliver meaningful information to the employees of the enterprise. The managers must work with the service provider to achieve these goals.

Cloud backup and Network set up and management is an art and a science. It is all about gathering intelligence about user (employee) activities on the network and deriving “best fit” strategies for the management of each unique IT environment. It is about identifying traffic patterns and tracking types of conversations that happen on the network and working with “top talkers” and“top listeners” in defining an organizational data access policies or categorizing data as “mission-critical” and “non mission-critical”. It is about extending the reach of the network and connecting disparate units, mobile workforces, and telecommuters together to deliver information securely and effectively at the right time, right place and on the right kind of device. Finally, it is about making sure that going digital does not in any way impede business continuity or disaster recovery and the cloud backup service can deliver on promises of uptime, Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) every time.

Remember, good outcomes result from good preparation! Managers must understand the information they are handling and its import to the organization. They must understand the features and power of the cloud backup technology they are considering. The marriage between the two must bring joy and growth to the organization.