Emails are and will remain the most dominant form of business communication for several decades in the future. It is quick, casual and immediate. It is mission-critical because it transacts and records day-to-day business activities of the employees.
Almost all businesses today are clamoring for better and more efficient methods of securing their email archives. It follows that Cloud based email archiving system must provide end-to-end holistic solution to successfully attract the attention of clients. It must include archiving, continuity and security. It must unify disparate email accounts, lower costs, reduce the risk and complexity, and provide absolute control over the information. It must support different types of email services and platforms, including Microsoft Exchange.
In the infancy of the Cloud, “email” was regarded as a storage management problem. Today, email archives are regarded as mission-critical data that can be utilized by the business in decision-making. It is regarded as integral to business records and a part of the organization’s intellectual property. Long-term retention of emails is a legal imperative. eDiscovery of email is a necessity. Security of email archives is a mandate.
Cloud computing has taken email archiving to the next level. Though Cloud archiving is still about storage and e-discovery, Email archiving is not a process of merely backing up emails to the Cloud. Email archives today are interactive, dynamic and discoverable in multi-dimensional ways. Emails in the Cloud archive can be leveraged for business intelligence, user productivity, ubiquitous access, corporate governance and corporate compliance.
Interactive email archives are made of many components. It is end user centric and aims to deliver features and capabilities that will help enhance the productivity of the users. Since the Cloud makes access ubiquitous, users can use any type of device from any location, at anytime of the day to access the email. Since all emails accounts are consolidated under a single pane of glass view, end users do not have to login and logout of various accounts in order to view and work on all their emails. Synchronization of third party Cloud storage and archive solutions add zest to the service.
Administrators have granular control over email archives. They can implement policy based forensic level retention rules without unduly worrying about scalability of the archives. Search tools, early case assessment tools, message export tools and auditing and reporting tools that come packaged with the Cloud email archiving software improves e-discovery and facilitates compliance with the different legal mandates applicable to the organization.