Business benefits of mobile computing are many. Mobile computing is a versatile and potentially strategic technology for improving operational efficiency and enhancing management effectiveness. Availability of powerful mobile solutions in the recent years has made mobile computing an appropriate technology for expanding the reach of the business and of maintaining integrated management control over an increasingly remote workforce.
The real power of mobile computing can be traced back to the fact that the hardware/software is mobile and communication is configured to accomplish the mobile task. The applications can be horizontal or vertical. Horizontal applications will include software functions for email, web browsing, word processing, scheduling, contact management, creation of to-do lists, messaging or presentation. Vertical applications used on these devices may be industry specific and transaction oriented. These applications invariably interact with the corporate database.
Cloud service providers with integrated online backup and storage have invested time and money in creating API’s for delivering corporate content to mobile devices using Web-browser based applications. It is possible to implement the “one web” concept on the mobile device by allowing the mobile device to access the same database as the fixed devices. This universalizes user experience and shortens the time to learn curves in the organization.
However, Cloud Service providers are aware that mobile users have typically different interests from those operating fixed or desktop devices. They are more goal-oriented and are intent on finding specific pieces of information that are relevant to their context. They are also less interested in lengthy documents or in browsing. Hence, many of these applications are context aware interfaces that access small and simple databases, uncomplicated by data modeling, configuration and administration. The applications used, run application specific queries involving tailored operators of each application on the remote data source. A more sophisticated adaptation technology may be used to determine the device type and select the appropriate set of previously prepared content to match the device characteristics. Yet, more sophisticated software systems may dynamically format content at the time of retrieval taking into consideration statically determined properties and dynamically determined properties.
Further, cloud service providers may offer additional power computing features like location awareness protocols for IT Administrators needing to keep track of mobile devices. Cloud service provider application come built with features that make tracking and locating mobile devices simple. The software will operate on the principle that the web can go where the mobile device can go. The application will be configured to register the location of the device and return the location to the Administrator.
In short, cloud based mobile device management systems provide businesses with a centralized control of the global mobility strategy via a single self-service portal.