Every business is unique. Every business has very specific needs. So, how does one generalize all businesses in one basket and advise them all what they need to move to the Cloud? The one common factor that is shared across businesses is the need for agility, a need to transform the data center from a cost center to a powerful tool for service and product delivery. All enterprises need flexibility and speed and a holistic framework for running their business in an increasingly globalized environment.
The selected Cloud system must provide the facilities and the infrastructure to build a strong foundation for Business delivery. This is the resource layer and its strength is directly proportional to the number of servers, computing devices that you can connect together, the network infrastructure that you exploit, the scalability and availability of the resources, and so on. Without this kind of strong foundation, you cannot acquire the agility you are looking for.
Virtualization and abstraction with bare metal provisioning can help maximize efficiency of this system. What earlier required fancy physical systems can now be done on a software layer and this brings in its wake a number of powerful paradigms that can be effectively used by organizations to their advantage. Virtualization wipes away the stickiness of resources associated with Kernel types, operating system types, and other factors of the same ilk. There is greater platform independence and portability.
Automation has to be well orchestrated to increase agility. The selected Cloud system must provide a well defined, scalable, service oriented Cloud API (Application Programming Interface) that integrates with a variety of Cloud platforms. It must enable virtual server integration.
The development of user portals and service management systems is next in the order of importance. The service portal must provide a catalog of services that can be obtained from the Cloud service provider and the prices of such services. The customer must have the facility to order a service online.
Service financial management is crucial. The system must have the capability of capturing usage information and reporting on the same for billing and collection purposes. Customers using the “pay as you go” service and the vendor rendering the service must be able to tell at a glance the services consumed by them and the charges due on such usage.
Security and compliance systems must address all kinds of process and governance issues.