Case Studies

NG Bailey’s IT Services division saves data and reduces carbon footprint with Securstore

The IT Services division of NG Bailey delivers and manages secure integrated systems for businesses through strategic alliances with leading technology vendors such as Cisco Systems, IBM, and HP. NG Bailey has an award winning and innovative blend of people, processes and technology that enables the company to help transform the nature of customers’ businesses putting it at the forefront of developing technology. The security-focused lifecycle approach incorporates all the aspects of planning, implementation and management that are necessary to effectively deploy IP networks. 

“The lifeblood of our business is our data. We take responsibility for the critical data of our customers, through the hosting, management and monitoring of their networks, so we must back up securely, reliably, and have access however and whenever we need it.”

Indi Sall
NG Bailey’s technical director

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Previously, NG Bailey had been using industry standard disk-to-tape systems to back up its networks. Indi recognised that not only was this system relatively time-consuming, it was also highly energy inefficient and prone to human or machine error. In addition, once the tapes were delivered back to NG Bailey, recovering data was a lengthy process and not always successful.

The business has a lot of data for its size, which is run across a number of different operating systems, most of which are virtualised. This meant that the company initially thought there was little hope of finding an all-encompassing, cost-effective solution. They freely admit that at first they were sceptical about the simplicity of Securstore’s Cloud Backup & Recovery Solution, however, in the free backup and recovery tests that SecurStore carried out, all data was recovered rapidly from every type of system and application used.

The Securstore solution entails installing software on just one server on the network. All the databases, Linux file servers and PCs can then be accessed so that a backup strategy can be defined. NG Bailey decides the timing, frequency and number of generations for each backup set, ensuring that there is no disruption to business.

The online solution automatically transfers data offsite in real-time, eliminating the risks associated with storing information onsite and the loss of data during transit by courier to an offsite location. The secure backup and recovery service from Securstore was fully implemented across NG Bailey’s IT Services division in 2007. Since that date, the company has benefited from off-site backup, complete confidentiality and totally secure storage using the latest encryption and authentication technologies.

 

Indi confirms: “After many years as a Securstore customer, we are 100 per cent satisfied with the service. Effective data management and secure back-up is imperative to the success of our business, and to our reputation in the market. On top of that we are reducing our carbon footprint which is in-line with our vision towards the future.

Moreton Smith financial firm takes no chances on data backup

Moreton Smith, an award-winning credit management agency renowned for its powerful Credit Management Solution, has chosen to back up its business critical data with SecurStore, the trusted and specialist provider of Cloud Services. Supporting customers world- wide and founded in 1994, Moreton Smith manages over £10 billion of client receivables through its service and software offerings annually. It supports just under a fifth of all FTSE 100 companies and serves over 640 clients across 36 industries in 123 countries. For this reason, data has to be securely protected without any impact on IT resources and management.
“In the 21st Century technology is constantly changing and we as a company need to ensure we are not left behind. Data is the backbone of our business and without adequate protection of our clients’ data, our reputation and financial stability would suffer. We can’t afford to be complacent with our backup procedures. SecurStore addresses all our backup concerns and has given us peace of mind that our business continuity strategy is fully protecting our clients’ data, as well as our company’s future.”
David King
Network Manager
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Enterprise Technology and High Security
Moreton Smith now has full data protection with SecurStore’s enterprise-grade technology. Its agentless backup utilizes military- strength encryption and includes support for every IT configuration, including Windows, Mac, Linux, Unix, Novell, VMware, Hyper-V, XenSource, MS-SharePoint, MS-Exchange, MS-SQL, SAP, Oracle, DB2, PostgreSQL, Lotus Notes & Domino, GroupWise and MySQL. Laptops, and data residing on remote devices like tablets and smart- phones, can also be backed up with SecurStore’s Lite client.
Employing strong security measures and passing data compliance audits are all data protection benefits that Moreton Smith now enjoys. SecurStore is regularly audited and re-certified for ISO 27001 accreditation – this guarantees SecurStore’s working practices and data centers match the stringent data protection standards expected by the British Standards Institute. It also meets the terms of the Information Security Standard, as well as providing dedicated
24/7 technical support.
Unique Multi-Tier Storage Model
The final concern Moreton Smith faced was data scalability and future growth. SecurStore’s backup solution allows Moreton Smith to utilise different storage layers to ensure its backup requirements are fully met and costs are sustained. SecurStore offers a cloud solution that utilises two backup tiers – critical data is stored on fibre channel disks for fast recovery and less critical data on SATA disks for recovery within 24 hours. It also includes local copy functionality for creating onsite copies on any device if required. This means recovery can occur at LAN network speeds should the need arise.
The availability of an onsite software license means Moreton Smith enjoys three tiers of protection, as well as extra protection from local data copies. In the near future the company will be able to take advantage of SecurStore’s upcoming offsite green tier. This will help Moreton Smith to reduce its carbon footprint, employ greater social responsibility and finally, allow the use of a truly unique and innovative solution.
“We realized that implementing an enterprise class solution wasn’t enough. SecurStore’s extensive support, technical expertise and simple implementation helped us choose them for our cloud based backup model. Finally, their independent recognition, high level of customer satisfaction and the fact they meet global security standards was crucial in our decision. We are more than happy with SecurStore and look forward to a long relationship with them.”
David King
Network Manager
SecurStore is the only UK Asigra provider to be PC Pro Magazine recommended for its enterprise solution.

The Edge Picture Company having the Edge for Backup

An established and well known production company whose reputation is second to none in making great films, The Edge Picture Company based in central London wanted to have an offsite backup solution that could securely protect its vast array of media files and other critical data. Having a 60 strong workforce also meant that the management of the backups had to be simple without any daily issues. SecurStore was chosen by Edge Picture because the technology was the best fit for the organisation coupled with full 24/7 technical support being available.

“As a tight knit organisation I wanted to be associated with a provider that could understand our backup needs and provide a long term solution. SecurStore’s technology is excellent and helps me allocate my time on other projects. Also both companies were formed 20 years ago in 1991 which adds a nice EDGE to it.”

Pete Burrows
Producer & Head of IT and Edit Facilities

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Backing Up Media Files Efficiently
One of the main concerns of having files such as JPG’s, PDF’s and other non-changing data is the time it takes to back up these files as well as ensuring it is cost effective. SecurStore addresses this problem by having a unique multi-tier storage model which allows less critical data or files that don’t change to be stored in a lower cost tier whilst still benefiting from the security and offsite advantages. In addition the initial backup is done via disk which is couriered at no extra cost to the customer thus eliminating the need to upload large volumes of data over the internet at first go. The secondary tier or “archive” tier can also be used to store historical snapshots for compliance or audit purposes which is a great advantage to have, plus having the flexibility in customizing the retention rules to suit the business needs is an added bonus.

Agentless Setup
SecurStore provides an agentless backup solution, meaning it is totally different to more traditional software’s that require gents to be installed per machine or separate licences to be purchased and then renewed. The DS-Client as it’s referred to, can be installed on any machine which subsequently sees other servers/workstations connected to it. This is not a pay per user/desktop/software model but costs are only on data stored after it has been compressed, de-duplicated and delta blocked. The technology can support Windows, Mac, Linux, SQL, Oracle, Exchange, Lotus Notes, Laptops, VMware plus much more.

“Being in the business of having a large range of media files, I needed a backup solution that could support this in a sustainable way. The SecurStore multi-tier concept is unique and with a large percentage of my files in the archive tier, it makes the costs within budget. The company has also been certified by BSI for ISO 27001 therefore ensuring all the processes and controls around our backups are dealt with in a professional and secure manner.” 

Pete Burrows
Producer & Head of IT and Edit Facilities

The emphasis SecurStore has for media based companies is to be able to support backup and recovery of large files both quickly and securely using a simple yet enterprise classed based technology.

Williams De Broe invests in Secure Cloud Backup

As a comprehensive provider of investment services, Williams de Broë faced several key difficulties when ensuring the safety of its business critical data. With seven sites across the UK, the geographical dispersion of its staff and the spread of sensitive data meant that any data being backed up from multiple sites would require an enterprise level solution that could cope with the growing demands from a complex corporate network.

“Using SecurStore’s Cloud Backup and Recovery services has improved the efficiency of our organization and having this support in place has allowed us to focus on other areas of the business therefore saving time, money and resources which would have else been utilized.”

Dave Walker
Network Manager at Williams de Broë

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Investing in Secure Online Backup
As a comprehensive provider of investment services, Williams de Broë faced several key difficulties when ensuring the safety of its business critical data. With seven sites across the UK, the geographical dispersion of its staff and the spread of sensitive data meant that any data being backed up from multiple sites would require an enterprise level solution that could cope with the growing demands from a complex corporate network.

Following a reassessment of its incumbent’s backup services, the company recognized the need to address these issues. This prompted a reallocation of its data backup to SecurStore, a specialist provider of automated and managed cloud backup and recovery services. By entrusting its backup to SecurStore, it has allowed the organization to focus more on its primary business objectives.

Scalable Data Management
Leveraging its cloud expertise, SecurStore worked with Williams de Broë to ensure the full protection of its data across its UK sites. The multiple tier storage provided by SecurStore meant that critical data was stored on the primary tier available for instant and rapid recovery whilst noncritical data could be automatically moved to the secondary tier otherwise known as Backup Lifecycle Management (BLM) for recovery within 24 hours. This unique concept meant that Williams de Broe was able to have a sustainable backup solution for many years despite natural data growth.

Compliance
As Williams de Broë is FSA regulated and SecurStore is certied by British Standard Institute for ISO 27001, this represented an obvious t for data backup due to government regulations becoming more rm on osite storage. By ensuring the online protection of its data, Williams de Broë has positioned itself to deal with any potential disaster situation. The company now benefits from the knowledge that it can continue its business with minimal cost or technological hindrance in the case of a disaster.

“As an FSA regulated company we were looking for a solution which could fulfil our backup needs, protect our sensitive data and also follow strict compliance protocols. SecurStore met all our criteria, they had an agentless based solution, ISO 27001 certication plus excellent 24/7 support. All this coupled with a multitier storage model meant our costs would be sustainable long term whilst having a technically advanced backup solution. No other provider we spoke to offered this bespoke offering which is crucial to the long term support of our data.”

Dave Walker
Network Manager at Williams de Broe

 

Leigh Day & Co Solicitors meet Global Security Standards

A specialist provider of personal injury and human rights law services, Leigh Day & Co Solicitors based in London wanted to source an enterprise level backup provider that could protect, manage and comply with governmental regulations for its extremely sensitive client data..

“Being a law firm we take seriously the utmost privacy of client information and always adhere to strict policies and regulations when it comes to data protection. Being aligned with SecurStore gives us the confidence that we can continue to meet any compliance protocols whilst also having an effort-less and advanced solution. In addition their unique multi-tier model gives us a great long term and cost effective model which is ideally suited to the business”

James Harrison
Head of IT at Leigh Day & Co

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Online Backup – Security Crucial for London Firm

A specialist provider of personal injury and human rights law services, Leigh Day & Co Solicitors based in London wanted to source an enterprise level backup provider that could protect, manage and comply with governmental regulations for its extremely sensitive client data. Having been established for well over 20 years, the respected reputation earned had to be maintained, therefore finding a provider with a similar ethos was crucial for its long term data backup strategy. After reviewing its current setup and potential future growth in data, the company decided to choose SecurStore for its Cloud Backup and Recovery Services.

Meeting Global Security Standards
The culture change of moving data backup’s offsite can be a difficult decision to make especially as tape based systems or other onsite solutions have been in use for decades with comfort levels of seeing physical disks containing data in server rooms and tapes being couriered daily offsite to secure locations still quite prominent. Technology now has changed, the global landscape has altered, therefore IT systems being labelled in that category must also move with the times.

Having round the clock knowledgeable experts gives peace of mind to customers that no matter where they are geographically based someone will be at hand to answer any issue. Regular audits are carried out by British Standards Institute and SecurStore continues to be re-certified for the globally recognized Information Security Standard ISO 27001.

Multi-Tier Storage Platform
As well as having a technology that can support Windows, Mac, Linux, SQL, Oracle, Exchange, Lotus Notes, Laptops, VMware plus many more. SecurStore is able to provide a unique cost effect multi-tier storage facility which enables customers costs for data expenditure to be sustainable despite natural internal growth. There are also no hidden extras and limitations and customers just pay for what is stored. Everything else is included without charge for example setup, install, support and also sending of disks of initial backups if need be.

The SecurStore solution focuses on recovery, security and helping companies fulfil any audit and regulatory criteria.

“I wanted to implement a technology that could support all environments and applications for me to protect my sensitive and critical data i.e. file, email and SQL with the information to be stored in a UK data centre. I endlessly searched different softwares and providers and found the SecurStore agentless solution to be the best fit for my organisation. Their excellent and personalised 24/7 support was also a crucial factor in me choosing their offering” 

James Harrison
Head of IT at Leigh Day & Co

La Senza is Secured by SecurStore

La Senza one of UK’s largest high street retailers chooses SecurStore The La Senza is one of the UK’s largest high street retailers of luxurious, affordable women’s underwear, nightwear and swimwear. As with any business in the current technology driven climate, information, data and applications are vital to La Senza’s daily operations.

“Like most businesses our data and applications are absolutely crucial to everything we do. From day to day operations to our future strategy we are dependent on consistently resilient, flexible and secure storage of, and access, to our data,” explains Paul Erskine, Infrastructure Manager at La Senza.

He continues:

“Confronted with such an important decision we did a detailed market search and analysis of cloud data backup and recovery providers. We were keen to find a company that was more than just a provider but fitted more as a partner. SecurStore stood out from the competition in every way. With a secure and bespoke backup and recovery procedure as well as a flexible and innovative pricing structure, we had no 8 The Square, Stockley Park, Uxbridge hesitation in choosing SecurStore as our trusted partner.”

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To safeguard its business La Senza has chosen the cloud data backup and recovery specialist, SecurStore, to back up its business critical data and applications. SecurStore provides highly efficient and cost effective cloud data backup and recovery with the ability to recover any part or all of a customer’s data at any time. The backup and recovery schedule is decided by La Senza, enabling the SecurStore solution to effectively manage itself thanks to an automated and encrypted data transfer. La Senza will be specifically using SecurStore to protect its business data and critical applications including Microsoft Exchange and SQL databases.

How does it work?
Using storage technologies such as common file elimination, compression, continuous data protection and de-duplication, SecurStore will provide La Senza with a robust and streamlined data backup process. SecurStore compresses and de-duplicates all the data to be backed up ensuring no time and money is wasted by backing up data unnecessarily. SecurStore’s flexible approach means that the scale of data to be backed up can be continuall increased or reduced according to La Senza’s requirements and the backup schedule that determines when data is transmitted for backup can be entirely controlled by La Senza.

How does the SecurStore service optimise cost and recovery time?
Using SecurStore is all about efficiency and optimisation for businesses like La Senza. For example SecurStore’s multi tier storage model ensures that vital data is stored in the primary tier for instant recovery, while less critical data is archived to the secondary and cheaper tier for recovery within a 24 hour time period.

La Senza is the UK’s leading high street lingerie store. The ‘La Senza experience’ runs through every area of the business, from intimate, feminine stores to friendly, knowledgeable customer advisors and La Senza’s unique free gift wrapping service. La Senza currently has over 180 stores in the UK and Eire. Added to this, the brand is also represented by 50 franchise stores across 17 European countries, as diverse as Holland, Portugal, Gibraltar, Iceland, Denmark, Norway, Greece, and Croatia, as well as the website, www.lasenza.co.uk, a multi-million pound business in its own right.

Emperor Design Protects It’s Virtual Environment

Emperor Design is an online design and communications company, specialising in corporate, marketing and investor communications. The company boasts such clients as British Energy, Computacenter, Stagecoach Group and Moneysupermarket.com as its customers.
“We conducted 2 – 3 ‘live’ tests of SecurStore’s cloud backup and recovery solution and were impressed with the results and software support.

The reliability of the service is unrivalled and the 2-tiermodel makes the solution sustainable over a long period of time.”

Tony Drant

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SECURSTORE PROTECTS EMPEROR DESIGN’S VIRTUAL ENVIRONMENT
Award-winning Design Agency chooses Cloud Backup from SecurStore As a design company Emperor Design accumulates many images and artwork, the majority of which are invaluable and irreplaceable. It is this digital data that is mission critical to Emperor Design and which prompted it to conduct a review of the company’s Disaster Recovery and Business Continuity Plan.

The review, conducted by Emperor Design’s IT Director, Tony Drant, concluded that the company needed to change from its traditional tape-based data back-up and recovery process to a cloud based backup solution, which is much more reliable and scalable.

Emperor Design, who run a virtual server environment, turned to SecurStore, the cloud backup and recovery specialists, to provide a solution for their offices in London, Edinburgh and Birmingham.
SecurStore implemented their agentless backup solution with the emphasis on having the ability to restore individual les, emails and large volumes of data both accurately and securely in a cost effective environment.

Central management of critical data
SecurStore is now protecting 5TB of data across its 2-tier solution enabling Emperor Design to keep critical data for rapid recovery on the online tier whilst less-important data is kept on the archive tier.
The archive tier enables companies to have the option to automatically backup data in different ways depending on the importance of their data. By freeing up storage capacity used online, and moving
it to long term storage, the cost of storing the data is significantly lower. This gives Emperor Design the peace of mind that the cost will stabilize over a long time period.

The less critical or older backup data is meta-tagged by the archive tool before it is archived online, so that archived backup data can easily be restored if required. The archive tool also intelligently manages the movement of data from the online storage to the archive storage, whereby backup data which is no longer critical or required day-to-day, is automatically moved to the archive, but is still accessible.

Cost effective Archiving Emperor Design now benefits from a robust disaster recovery solution that manages the data for them and allows easy access to the archived data. The company is now also able to archive old emails, as well as the ability to restore individual items or mailboxes, thanks to SecurStore’s Message Level Restore tool used on the Exchange server.

Emperor Design is an online design and communications company, specialising in corporate, marketing and investor communications. The company boasts such clients as British Energy, Computacenter, Stagecoach Group and Moneysupermarket.com as its customers.

Emperor Design helps its clients dene their communications objectives and build their relationships with investors, employees, customers, prospects and the wider community. They do this by combining forward-thinking strategic advice with creative and technical expertise, enabling them to deliver distinctive business communications across all media.

Hurlingham chooses SecurStore

Located in the heart of London across 42 acres and bordering the river Thames, the internationally and well renowned private members institution, The Hurlingham Club has associated itself with SecurStore’s Cloud Backup service to protect its critical data. Steeped in rich heritage and historical tradition, the exclusive club founded in 1869 wanted to align itself with a backup provider that could meet its requirement in the modern era.

 

“Our data is critical to serving our Members. Having the SecurStore solution in place means that we can protect our data knowing that if and when we need to restore data, we can do so quickly and simply.”

David Appleton
IT Manager

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Culture Change – Moving from Onsite to Offsite
As surveys by senior IT personnel suggest, the tide is changing with tape systems or other onsite technologies not being able to cope with backing up vast amounts of data or complex infrastructures. This in turn has resulted in offsite backup or “Cloud Offerings” being the way forward. SecurStore’s solution meets these requirements with the key focus on recoverability i.e. having the ability to restore single files/emails or large amounts of data quickly and efficiently. The technology used in the solution is agentless, which means the software only needs to be installed on one machine and it sees other workstations, servers, desktops and laptops connected to it. This isn’t a pay per licence, user or server model but only on data stored after compression, de-duplication and delta blocking have been applied. No other costs are there with the service and all is included, a huge advantage when compared to tapes.

Protecting Sensitive Data
Data being sent offsite has to be done in a secure way, 3rd parties should not be able to gain access to the information for misuse. SecurStore protects The Hurlingham Club and others from such insecurities in many ways. Customers create their own encryption key and never disclose it, therefore if lost then SecurStore can’t do anything to retrieve any data during a disaster. Data is encrypted before it leaves the customer’s firewall and whilst stored offsite and with up to 256 AES Encryption makes it very secure. Finally SecurStore is regularly audited by BSI and certified for the ISO 27001 Information Security Standard, this gives peace of mind knowing that not only is the technology the best in the market, but compliance, security and meeting any regulatory standards are just as important.

“Onsite backups are not as efficient as theyonce were, and our previous tape based solution was hugely time consuming. The SecurStore service is fully automated and, in addition, retention rules mean that we can move older data to a cheaper 2nd tier, thereby keeping costs down.”

David Appleton
IT Manager

NSI Gold Company Protected By SecurStore

The National Security Inspectorate is the leading approvals and certification body that inspects companies providing home security, business security and fire safety services. Its mission is to raise and maintain the standard of service delivered in the security and fire industries. The accreditation process exists to ensure the strongest performing companies are recognized and supported in their work, to an independent standard that their customers can trust.

“Choosing SecurStore was a total no brainer for us to achieve NSI accreditation with the ISO 9001 standard and to ensure we continued to offer the most robust and streamlined service to our customers,” highlights the IT Director. “SecurStore is an ideal fit for us with its robust corporate backup and recovery service reinforced with the ISO 27001 standard.”
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NSI Accreditation and SecurStore
The accreditation process is a highly stringent one. A core element that companies must have in place to achieve accreditation from the NSI is to have all its data backed up offsite. SecurStore was elected as the provider it could trust with the critical task of backing up all of its data offsite and enabling fast, flexible and secure recovery of data whenever needed. Not only does SecurStore’s Cloud Backup and recovery solution mean that strict criteria is met for the NSI accreditation, but the business now benefits from the efficiency, reliability and security of having its data backed up and instantly available.

The NSI
The National Security Inspectorate is the leading approvals and certification body that inspects companies providing home security, business security and fire safety services. Its mission is to raise and maintain the standard of service delivered in the security and fire industries. The accreditation process exists to ensure the strongest performing companies are recognized and supported in their work,
to an independent standard that their customers can trust.

As an NSI approved and accredited company, businesses must prove its competence and compliance on a regular basis. The secure offsite data backup and recovery strategy put in place by SecurStore means that this core element of business management and continuity as well as its NSI accreditation is protected. SecurStore brings industry standard credibility to its customers through accreditation by the British Standards Institution (BSI) to the ISO 27001 standard which ensures the security,confidentiality and integrity of data.

This organization offers complete security solutions in closed circuit television, intruder alarms, access control and covert technologies for some of the UK’s leading companies. The nature of this service means that the organization is vital to its customers’ businesses and therefore must operate with the upmost integrity, reliability and resiliency. In the security industry reputation is everything and this reputation has enabled the company to be accredited as a National Security Inspectorate (NSI) Gold company with the stringent ISO 9001 quality assurance, the internationally recognized standard for the quality management of business.
Company
Securstore UK Ltd
8 The Square, Stockley Park
Uxbridge, Middlesex UB11 1FW
sales@securstore.com
support@securstore.com
Call us:
UK: 0800 180 4425
US: 1 888 738 8011
Int: +44 20 7331 4304

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